OPEN FOR BUSINESS - 4-5 WEEK WAIT ON ALL ORDERS



WE ARE TEMPORARILY NOT ACCEPTING NEW ORDERS AS OF 16/06/20

Any orders placed after this time will be placed in our pending orders until further notice


WEBSITE ORDER UPDATE

Please accept mine & Kelly's sincere apologies for the long delay in making and delivering your orders, at the beginning of the pandemic we remained open but our supply chain remained closed longer than expected and we are still experiencing disruption and long delays today and regularly find ourselves out of stock of wood dyes, timber & parcel boxes for days at a time all of which are essential items which makes anticipating delivery times extremely challenging and out of our control.

We also apologise for the delayed response to your email enquiries, we are receiving up to 30 messages per day across multiple communication platforms and social media accounts, this is something Kelly has took over from me and she is working tirelessly to answer each and every enquiry with baby Eli on her arm 😂.

In regards to your orders, I'm now working 12 hour days in the workshop to complete them during this period of unprecedented demand. Unfortunately, as mentioned above sourcing some of the essential items to make these products is taking some time and is subject to unforeseeable delays.

The demand under the present circumstances has been phenomenal and we have achieved more sales in the last 5 months than we received the whole of last year something we did not anticipate

Once again we are deeply sorry for the length of time it is taking to fulfil your orders.

- Dane & Kelly